Peptilove Research (“we,” “us,” or “our”) operates peptilove.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information you give us

When you place an order, we collect your name, shipping address, email address, phone number, and order details. If you contact us, we collect whatever information you include in that communication.

Payment information

We accept Zelle, as well as credit and debit cards, Apple Pay, and Google Pay through our payment processor. For Zelle payments, which are processed directly between you and your bank or Zelle’s network, we do not collect or store your banking credentials — we only see the payment memo/order number you include and confirmation that payment was received. Card, Apple Pay, and Google Pay payments are processed securely by our payment processor; we do not store your full card details.

Automatically collected information

Like most websites, our Site (built on WordPress/WooCommerce) may automatically log standard technical data such as your IP address, browser type, device information, and pages visited, typically through cookies or similar technologies used for cart functionality and basic site analytics.

How We Use Your Information

• Process and fulfill your orders, including shipping and payment confirmation
• Communicate with you about your order, including confirmations and support
• Respond to your inquiries
• Improve our Site and product offerings
• Comply with legal obligations

How We Share Your Information

• Shipping carriers (currently FedEx), to deliver your order
• Service providers who help us run the Site (e.g., our website host and WooCommerce/WordPress plugins), solely to provide those services
• Law enforcement or regulators, if required by law

Data Retention

We retain order and account information for as long as necessary to fulfill orders, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.

Your Choices

You may email sales@peptilove.com at any time to ask what personal information we hold about you, request a correction, or request deletion, subject to our legitimate business and legal recordkeeping needs.

Security

We take reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.